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OpenAI has launched Enterprise ChatGPT, a specialized version of its conversational AI model, marking a significant move in the B2B AI market. The launch comes nine months after the original ChatGPT model and involved collaborations with over 20 global enterprises like PwC and Estée Lauder.

Key Points:

  • Competitive Landscape: The launch positions OpenAI as a strong competitor against open-source AI communities like Databricks and Hugging Face, as well as its own investor, Microsoft.
  • Independence from Azure: Unlike previous models, Enterprise ChatGPT allows businesses to operate independently of Microsoft’s Azure platform.
  • Enhanced Features: Built on GPT-4, the enterprise version offers improved security, faster response times, and supports an extended input context of up to 32,000 tokens.
  • Data Security: OpenAI has committed to not using client data for model training or service improvements.
  • Administrative Control: The service includes an administrative console for in-house management of user roles and statistics.
  • Advanced Data Analytics: The feature allows unlimited access to data extraction and analysis capabilities.
  • Pricing: Costs will vary based on the scale and needs of the enterprise, although specific pricing details have not been disclosed.
  • Future Plans: OpenAI hinted at the release of ‘ChatGPT Business’ for smaller teams within enterprises but did not specify a launch date.

The launch comes as Microsoft also focuses on enterprise chatbots like Bing Chat Enterprise, and Hugging Face continues to offer its ‘Enterprise Hub’ to corporate clients. Despite the competition, OpenAI COO Brad Lightcap stated that Enterprise ChatGPT could integrate with solutions from other companies, including Microsoft.

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